Shipping Information

At Vaelor Atelier, we believe your experience should be as refined as the products you receive. Every order is carefully prepared and dispatched with care to ensure it arrives safely.

Complimentary UK Delivery

We proudly offer complimentary delivery on all UK orders.

• Order Processing: 1–2 Business Days
• Estimated Delivery: 4–8 Business Days
• Shipping Cost: Complimentary

Once your order has been dispatched, you'll receive a confirmation email. Where available, tracking details will also be included so you can follow your delivery.

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Processing Your Order

Orders are processed Monday to Friday, excluding UK public holidays.

During periods of high demand, processing and delivery may take slightly longer than usual. We appreciate your patience and understanding.

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Delivery Times

We work hard to ensure every order arrives as quickly as possible. While most deliveries arrive within our estimated timeframe, shipping times may occasionally vary due to courier delays or circumstances beyond our control.

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International Shipping

At present, Vaelor Atelier ships exclusively within the United Kingdom.

We're working on expanding internationally and look forward to serving more customers in the future.

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Need Help?

If you have any questions about your order or require assistance, our support team is here to help.

Email: vaelor.support@gmail.com

We aim to respond to all enquiries within 24–48 business hours.